Welcome to ModalityNet.

Noitom Robotics International Pte. Ltd. and its affiliates (referred to as “We” or “NOITOM ROBOTICS Group”) provide information about our robotics products and services. We fully understand the importance of privacy and personal information to users (referred to as “you”) and we will take sufficient and appropriate measures to protect the information you share with us.

This Privacy Policy (referred to as “Policy”) explains to you how we process (including collect, use, store and share) and protect your personal information when you use the NOITOM ROBOTICS products and services (referred to as “the Product”). In this Policy, the provisions which may be significant to your legitimate interests are drawn in bold form to draw your attention. Please read carefully and understand thoroughly before using the Product. Please use the Product only after you understand and consent to this Policy. We may process your personal information without your consent where it is permitted by law. If you have any questions, comments or suggestions regarding the provisions of this Policy, you can contact us via the contact details provided in this Policy (see Section XII below).

This Policy will help you understand the following:

I. How We Collect and Use Your Personal Information

II. How We Store Your Personal Information

III. How We Share, Transfer and Disclose Your Personal Information

IV. How We Protect Your Personal Information

V. Your Rights

VI. How Your Personal Information Is Transferred Globally

VII. Protection of Children’s Personal Information

VIII. Application Scope of the Policy

IX. Modifications and Amendments to the Policy

X. Additional Notice for California Residents

XI. Additional Notice for EEA/UK Residents

XII. How to Contact Us

XIII. Accessibility Statement

XIV. Email Marketing Terms

I. How We Collect and Use Your Personal Information

We collect and use your personal information for the following purposes and rules described in this Policy. If you do not provide relevant information or do not agree to our collection of relevant information, you may not be able to register as our user or enjoy some of the services we provide or achieve good service results.

Scope This Policy covers personal information collected via:

• Our website and pages that link to this Policy;
• Contact/lead forms and email sign‑ups; and
• Our marketing emails.

It does not cover: customer data processed in our products or service environments; job applications; supplier/partner portals; or offline events unless those collection points link to this Policy.

(I) Rules on the Collection of Personal Information

1. Main Collection and Usage Scenarios

1.1 Account Registration and Login: To facilitate your account registration, login and use of this Product, we need to collect your user account and password, mobile phone number (if you provide it), email information, name, company/role, industry, city, country, occupation.

1.2 Communications: To establish contact with you when you contact us through the “Contact Us” section on our official website, we may collect your name, email address and the content of the message/email that you voluntarily provide.

1.3 Dataset download: To facilitate your management of the datasets you are interested in as well as the downloaded data, we may collect your order history, favorites, and download records.

1.4 Marketing preferences: your choices regarding email marketing.

1.5 Device and service logs: limited technical logs generated by our hosting provider necessary to operate the site (e.g., IP address, user agent, referrer, time stamps, pages requested).

2. How We Use Personal Information

We will only use your personal information when the applicable laws allow us to.

• Respond to inquiries and provide requested information. Provide customer support, manage subscriptions and respond to requests, questions and comments;
• Operate and secure the website (fraud/abuse prevention, debugging, availability);
• Advertising & measurement: assess ad performance, create or suppress audiences, and optimize campaigns on the platforms named above (consent where required);
• Conduct research and analysis (for example, market and consumer research and analysis, and trend analysis);
• Analyze users’ behavior when using our Services to customize users’ preferences;
• Send marketing emails when you opt in; you can unsubscribe at any time. Communicate about, and administer participation in, special events, programs, surveys, contests, sweepstakes, and other offers and promotions;
• Customize, measure, and improve our website properties;
• Analyze and develop new products, services and websites;
• Maintain suppression lists to respect opt‑outs;
• Prevent, detect, identify, investigate, and protect against potential or actual claims, liabilities, prohibited behavior, and criminal activity;
• Comply with and enforce applicable legal requirements, agreements and policies; and
• Perform other activities consistent with this Policy.

(II) Rules on the Use of Personal Information

1. We may use the collected personal information in accordance with this Policy and for the purpose of achieving the function of the Product and/or Services.
2. Please note that all the personal information you provide during the use of the Product and/or Services may continue to be used while you use the Product and/or Services, unless you delete it or restrict our collection through your system settings.
3. We may compile statistics on the use of the Product and/or Services in order to demonstrate the overall usage trend of the Product and/or Services. However, these statistics do not contain any identifying information about you.
4. If we want to use your personal information for purposes not stated in this Privacy Policy, or the information we collect for a specific purpose is used for other purposes, we will seek your prior consent before such use.

II. How We Store Your Personal Information

(I) Storage Location

The personal information that we collect and generate through the Product will be stored in Singapore.

(II) Storage Period

We will only retain your personal information for the period necessary to achieve the purposes stated in this Product Privacy Policy and for the time limit required by laws and regulations. We will delete or anonymize your personal information beyond the necessary time limit. If it is technically difficult to delete the information, we will stop processing information except storing it or taking necessary security measures.

Email opt‑out records are retained to honor your choices.

If we cease to operate the Product, we will promptly cease to collect personal information from users. We will notify you of the suspension of operation in an announcement or similar form, and we will delete or anonymize the personal information (if any) we store.

III. How We Share, Transfer and Disclose Your Personal Information

We will only share your personal information for lawful, legitimate, necessary, specific, and explicit purposes, and we will only share the personal information required to provide the Product. We will require our partners, through agreements, to retain data only for the necessary period and to implement adequate security measures to protect data security.

We will disclose personal information to the following categories of third parties for the purposes explained in this Policy:

1. With Affiliates

We disclose the categories of personal information described above between and among our affiliates and related entities, for legitimate business purposes and the operation of the Product, in accordance with applicable laws.

2. With Service Providers and Partners

Third-party service providers offering hosting and infrastructure services, Email delivery services and advertising services may need to process your personal information. These third parties will process your personal information on our behalf under relevant contracts.

3. Law enforcement agencies, public authorities or other judicial bodies and organizations

We disclose personal information if we are legally required to do so, or if we have a good faith belief that such use is reasonably necessary to comply with a legal obligation, process or request; enforce our Terms of Service and other terms, policies, and standards, including investigation of any potential violation thereof; detect, prevent or otherwise address security, fraud or technical issues; or protect the rights, property or safety of us, our users, a third party or the public as required or permitted by applicable laws (including exchanging information with other companies and organizations for the purposes of fraud protection).

We remind you to be aware and have a clear understanding of the service providers that provide the Services and how they collect and use your personal information:

To ensure the user experience, we share personal information with:

Hosting and infrastructure providers (Singapore) to operate the site and store form submissions;

Email delivery provider (Mainland China) to send marketing emails you request or consent to receive;

Advertising/measurement platforms (Google Ads, LinkedIn, Meta, X, Discord, WeChat, Baidu) and related tag/consent‑management providers to measure campaigns and manage audiences;

Professional advisors and authorities where required by law.

We do not use automated decision‑making (including profiling) that produces legal effects concerning you or similarly significantly affects you, unless such processing is: (i) necessary for entering into or performing a contract with you; (ii) authorized by applicable law; or (iii) based on your explicit consent. Where we rely on your consent, you have the right to obtain human intervention, express your point of view, and contest the decision.

With respect to the companies, organizations or individuals with whom we share users’ information, we shall enter into a strict confidentiality agreement, data processing agreement or other binding documents with equivalent legal nature with them to make clear their responsibilities for the protection of personal information and require them to deal with your information in accordance with our instructions, this Policy and any other relevant security measures.

Cookie Policy

Summary

We use: (a) strictly necessary cookies to operate and secure the site, and (b) advertising & measurement cookies/pixels to evaluate and improve campaigns on platforms including Google Ads, LinkedIn, Meta (Facebook/Instagram), X, Discord, WeChat, and Baidu.

Consent & control

• EU/UK: Non‑essential cookies (advertising/measurement) load only after your consent. Our banner provides Accept / Reject / Manage with equal prominence. You can withdraw consent anytime via Cookie Settings.
• United States: Where state law treats ad/measurement cookies as a sale/share for targeted advertising, you may opt out via Do Not Sell or Share and Cookie Settings. We honor recognized browser signals such as Global Privacy Control (GPC) and other state‑recognized mechanisms.
• Elsewhere: We apply comparable transparency and controls.

What we use and why

• Strictly necessary (first‑party): session identifier; CSRF token; load balancer routing; security/CDN (e.g., WAF/DDoS).
• Advertising & measurement: platform pixels/SDKs to record page views, clicks, and conversions; build or suppress audiences; and attribute campaign performance.

Third‑party platforms Google Ads • LinkedIn Insight • Meta Pixel (Facebook/Instagram) • X Pixel • Discord integrations • WeChat JS SDK • Baidu ads/analytics. These providers may set their own cookies and receive data according to their privacy policies. See their sites for more info and additional opt‑outs.

Managing cookies Use Cookie Settings (footer link) to change your choices at any time, or adjust your browser settings. If you clear cookies, you’ll need to reapply preferences.

(II) International Data Transfer

From the EU/EEA/UK: We transfer contact data to Singapore for hosting. Advertising/measurement partners may process data in multiple countries. We rely on appropriate transfer mechanisms (e.g., Standard Contractual Clauses and supplementary measures). We perform transfer assessments and limit access.

From Japan: Where APPI requires, we disclose information about foreign regimes and obtain consent or implement appropriate measures before transferring.

From other regions: We use comparable safeguards as applicable.

With the development of the business of NOITOM ROBOTICS Group, we or our affiliates may enter into a merger, acquisition, asset transfer or other similar transaction. If the relevant transactions involve the transfer of users’ personal information, we shall inform you of the name and contact details of the new recipient and require the new companies, organizations or individuals holding users’ personal information to continue to be bound by this Policy; otherwise we shall request such companies, organizations or individuals to obtain your consent again.

(III) Public Disclosure

We may publicly disclose your personal information only when your separate consent has been obtained, or it is required by related laws and regulations.

(IV) Exceptions

In accordance with relevant laws and regulations and national standards, we may lawfully share, transfer or publicly disclose your personal information without your consent in the following circumstances:

1. Where necessary to conclude or perform a contract to which the individual concerned is a party;
2. Where necessary to perform legal duties or legal obligations;
3. Where necessary to respond to sudden public health incidents, or to protect the life, health and property safety of natural persons in an emergency;
4. Conducting news reports, public opinion supervision and other acts for the public interest, and processing personal information within a reasonable range;
5. Lawfully processing personal information that is already disclosed by natural persons themselves or otherwise lawfully disclosed, within a reasonable scope.

IV. How We Protect Your Personal Information

We have taken industry-standard security measures to protect the personal information you provide against unauthorized access, public disclosure, use, modification, damage or loss.

1. We announce the Privacy Policy, achieve transparency in the processing of user information, and establish feedback channels for users’ comments, subject to public scrutiny.
2. We encrypt identifiable personal information during transmission and storage to ensure data confidentiality.
3. Our server systems that store users’ personal information are all operating systems that have been hardened by security.
4. We regularly provide training to our staff about personal information protection laws and regulations, in order to enhance their personal information protection awareness.
5. If any physical, technical or administrative protection measures are compromised, we will initiate an emergency plan in a timely manner to prevent the expansion of the incident. We will report the incident to the state competent authorities as required by laws and regulations, and inform you of the basic situation, possible impact, measures already taken or to be taken of the security incident by reasonable and effective ways such as pushing and announcement.

Please note that the Internet is not an absolutely secure environment, so you are kindly advised to use complex passwords and to keep your account number and password properly. If you find that your personal information has been disclosed, in particular your account number and password, please contact us through the contact information provided in this policy immediately so that we can take appropriate measures.

V. Your Rights

We provide a unified process to exercise rights (see "How to exercise your rights"). Subject to applicable law and depending on where you reside, you may have some rights regarding your personal information.

1. Deletion of Personal Information

You have the right to delete your account and erase your personal information. Upon deleting your account, all your personal information will be deleted promptly. Additionally, you may also request deletion of the personal information you provide by contacting us. If some of your personal information cannot be deleted, we will inform you of the reasons for not taking action.

Please note that we reserve the right to retain some of your personal information where there are valid grounds for us to do so under applicable laws.

2. Access to Personal Information

You may have the right to know what personal information we process about you, including the categories of personal information, the business or commercial purposes for collection, and the categories of third parties to whom we disclose it, and other information according to the applicable law.

3. Correction of Personal Information

You may have the right to request that we correct inaccurate personal information that we retain about you, subject to certain exceptions.

4. Other Rights

Depending on your jurisdiction, you may be entitled to additional rights in relation to your personal information. For example, you may also have the right to lodge complaints with an applicable data protection authority if you consider that the processing of your personal information infringes any applicable data protection laws. For California residents, please find more details of your rights in Section X below.

If you would like to contact us to exercise one or more of these rights, to ask a question about these rights or any other provision of this Policy or about our processing of your personal information, or to file a complaint about how we process your personal information, you may use the contact details provided in Section XII below. When submitting a right request, please specify the scope and basis of your request and provide us with the necessary information to verify your identity. We may contact you to confirm your identity to handle your request. We will respond to your request or complaint in due course under applicable data protection laws.

VI. How Your Personal Information Is Transferred Globally

In principle, the personal information that is collected and generated during our operation will be stored in Singapore. Only when required by laws and regulations, necessary for business development, etc., will we carry out the corresponding cross-border data transfer.

In the event of an international transfer of personal information, when required by applicable laws, we will provide an adequate level of protection for your personal information using various means to enable lawful transfer of personal information from those countries. If you would like to have an overview of the safeguards which are in place, please contact us by using the contact details provided in Section XII below.

VII. Protection of Children’s Personal Information

1. This Product is mainly aimed at adults. Without the consent of the guardian, a child (i.e., a minor under the age of 18, or under the age specified in your jurisdiction) shall not create his/her own user account.
2. With respect to the collection of a child’s personal information with the consent of the guardian, we will only process a child’s personal information where it is permitted by law, explicitly agreed by the guardian, or necessary for the protection of the child.
3. If we find that we have collected a child’s personal information without first obtaining verifiable parental consent, we will try to delete such data as soon as possible.

VIII. Application Scope of the Policy

This Policy applies to this Product only, and will not apply to the following circumstances:

1. The information collected by any third-party Product (or Service), into which this Product (or Service) is embedded.
2. The information collected by any third-party Service, advertising or other company, organization or individual, which can be accessed in this Product.

IX. Modifications and Amendments to the Policy

This Policy is subject to modifications. We will not limit your rights under this Policy without your explicit consent.

We will also provide prominent notification of material changes to this Policy (for example, you will be notified in a timely manner in the form of a pop-up window when this Product is revised or upgraded or when you log in again).

Archive of Previous Versions Previous versions of this Privacy Policy are available upon request. Please contact us if you wish to review historical changes.

X. Additional Notice for California Residents

If you are a California resident, and to the extent the CCPA applies, we are required to provide the following additional information.

Collection and Use of Personal Information

We collect personal information from and about you for a variety of purposes, as described in Section I of this Policy. In the last 12 months, we have collected the following categories of personal information:

1.1 Information directly from you:

• Identifiers, such as your name, email address, user account or other similar identifiers;
• Personal Information, such as your phone number;
• Commercial Information, such as records of datasets downloaded, purchased, obtained or considered;
• Inferences about your interests and preferences, such as information about your choices regarding email marketing; and
• Internet or other electronic network activity information, such as information you submit into the feedback form and any communications between you and us.
• Sensitive personal information, such as your account password and the content of your message.

1.2 Information Automatically Collected:

• Internet/Network Information, such as user agent, referrer, time stamps, pages requested;
• Geolocation Data, such as approximate location data generated based on your IP address.

We collect this information from the following sources: directly from you, from your browser or device when you use the Product, or from third parties that you permit to share information with us.

Disclosure of Personal Information

We disclose personal information to third parties for business purposes during the preceding 12 months, as described in Section III above. The details are as follows:

Categories of Personal Information Disclosed	Categories of Recipients
Identifiers, account credentials, commercial information, internet or other electronic network activity information, and approximate geolocation data	Hosting and infrastructure providers
Identifiers, communications, and marketing preferences	Email delivery provider
Identifiers, internet or other electronic network activity information, approximate geolocation data, and inferences	Advertising/measurement platforms

Personal Information Rights

In addition to the personal information rights listed in Section V above, you are also entitled to the following personal information rights:

• Do Not Sell or Share My Personal Information. You have a right to request to opt out of targeted advertising and/or the sale or sharing of your personal information (as defined under applicable laws and regulations).
• Limit the Use of Sensitive Personal Information. You also have the right to request limitation of use and disclosure of your sensitive personal information, subject to certain exceptions. If you would like to limit the use of your sensitive personal information, please contact us by using the contact details provided in Section XII below.
• Right to Non-discrimination. You have a right to not be discriminated against for exercising any of your rights.
• Right to Data Portability: You may contact us to request the personal information you have provided to us in a structured, commonly used and machine-readable format and have it transferred to another controller, to the extent applicable.
• Right to Rectification: You have the right to correct or amend your information if it is incorrect, inaccurate or incomplete.
• Right not to be subject to Automated Decision-Making. You shall have the right not to be subject to automated decision-making, which will affect you to a substantial degree. You also have the right to review your personal information used for automated decision-making, to question the results, to be informed of the reasons of the resulting decision, and to be informed of what actions you can take to secure a different decision.
• Appeal. You may appeal our refusal to take action on a request by contacting us using the contact details provided in Section XII below. If your appeal is denied and you are a California resident, you may contact the California Attorney General about the results of the appeal by submitting a complaint by clicking here: https://oag.ca.gov/contact/consumer-complaint-against-business-or-company.
• Browser Signals. Some web browsers offer a “Do Not Track” (“DNT”) setting. Because there is currently no uniform industry standard for responding to DNT signals, our website does not currently respond to DNT signals. Where required by applicable law, we treat a recognized opt-out preference signal, such as the Global Privacy Control (“GPC”), as a request to opt out of the sale or sharing of personal information for the browser or device that sends the signal.

If you would like to contact us to exercise one or more of these rights, to ask a question about these rights or any other provision of this Policy or about our processing of your personal information, or to file a complaint about how we process your personal information, you may use the contact details provided in Section XII below. According to applicable laws, we may request you to provide documents such as application form and proof of identity. We may contact you to confirm your identity in order to handle your request. We will respond to your request or complaint in due course under the applicable laws.

XI. Additional Notice for EEA/UK Residents

• If you are in the European Economic Area or the United Kingdom and applicable data protection law applies, Noitom Robotics International Pte. Ltd. is the controller of the personal information described in this Policy.
• We process personal information as necessary to perform a contract with you, comply with legal obligations, pursue legitimate interests such as operating and securing the website and responding to requests, or based on your consent where required. You may withdraw consent at any time without affecting processing completed before withdrawal.
• Subject to applicable law, you may request access, correction, erasure, restriction, or portability of your personal information, or object to processing based on legitimate interests or for direct marketing. You may also lodge a complaint with the competent data protection authority.
• If we transfer personal information outside the EEA or the United Kingdom to a country that does not provide an adequate level of protection, we use an applicable transfer mechanism, such as the European Commission Standard Contractual Clauses and, where required, the UK Addendum or International Data Transfer Agreement. You may contact us for information about the applicable safeguards.

XII. How to Contact Us

If you have any questions, comments, suggestions or complaints about this Policy and our processing of users’ personal information, please contact us by the following:

Email Address: legal@noitomrobotics.com

XIII. Accessibility Statement

We are committed to providing an accessible website to the widest possible audience, regardless of technology or ability. We aim to conform to WCAG 2.2 Level AA.

What we’re doing

• Designing with semantic HTML and landmarks;
• Maintaining color contrast and visible focus indicators;
• Enabling full keyboard navigation;
• Providing text alternatives for non‑text content;
• Captioning or transcribing time‑based media;
• Regular testing with automated and manual tools.

Feedback and assistance: If you experience difficulty using the website, contact us at legal@noitomrobotics.com. Please include the URL and a description of the issue. We will respond as soon as reasonably practicable.

Compatibility This site is designed to work with current versions of major desktop and mobile browsers. Assistive technology support may vary.

Ongoing efforts We review accessibility on an ongoing basis and welcome your feedback.

XIV. Email Marketing Terms

Program Program name: NOITOM ROBOTICS Email Updates By subscribing, you agree to receive marketing emails from Noitom Robotics at the email address you provide.

Consent By entering your email and clicking Subscribe, you consent to receive marketing emails. You may unsubscribe at any time via the link in our emails.

Frequency & content Message frequency varies. Emails may include product news, event invites, and company updates.

Your responsibilities Keep your contact details up to date. Do not misuse the program.

Privacy See our Privacy Policy (including Section VI) for how we process your data, including cross-border transfers.

Contact Email: legal@noitomrobotics.com.